Thursday, September 20, 2012

Multi-tasking challenges....


The days are moving way too fast and it’s a huge challenge just to keep up.

All the parts for my new PC arrived Monday afternoon. While applying the finishing touches my old PC hard drive crashed and I cannot repair with Windows tools. After several hours attempting to resolve the matter I decided to put the repair on the back burner and focus on bringing the new PC online.

While I am working on the PC I am supporting and following up on my day job task of supporting VAI software questions, IBM hardware repair and finding the correct VPN solution to connect to all the stores I am trying to support.

I managed to get the new PC online and all programs needed to work installed which included IBM iSeries Access, WDSC 7.0, VAI GUI, SonicWall NetExtender and Quicken 2012. I was extremely fortunate that I had WDSC, Iseries Access and Quicken backed up on a USB key.

I cannot say enough about Google Mail and Google Drive. I had Email and all my documents available within the first hour of working on the new PC. The last time I lost a drive it took me a day to get Microsoft Office back to where I needed it to be.

Just as I am catching up to my help desk calls and deciding my direction I get a call about EDI 850 PO failing at the vendor. The vendor item number is missing from the EDI document. Without getting into the detail of the issue I had to identify why, which was the easy part, provide a quick data fix so PO could be sent to the vendor, not so easy.

Once order processed and vendor can accept the PO to ship product to a waiting customer I had to find modified program for a custom process not familiar with, find where in the code a possible fix could be made and write up the issue and proposed fix. Finished and off to the boss by 6pm.

Whew! Thank goodness today is Thursday, and tomorrow is Tequila Friday!

I have never been happier. I am back in an environment I thrive in. It’s just like my first two years at Pilot Pen without the fear that everyday is my last. The people I work for now are extremely business orientated and ego is not the focus.

Have your best day!

~Richard

Try to discover
The road to success
And you'll seek but never find,
But blaze your own path
And the road to success
Will trail right behind.
~Robert Brault, www.robertbrault.com

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