Showing posts with label SNADS. Show all posts
Showing posts with label SNADS. Show all posts

Wednesday, March 21, 2012

Finish the day with a win.

I have my SQLRPGLE daily sales program to working and loaded sales into the MIDRetail application with a few errors to chase. Only 145 errors in over 45,000 records processed. I’ll be on the hunt in the morning. I also found out that my source data file is missing April thru July sales, don’t think I’ll get 52 weeks of sales from that file. Rut Ro!

I got another service call around 6:00PM, the user could not SNDST from the iSeries to a Domino server. The user is a Unix admin and knew a little about the iSeries. I walked him through checking the TCP setting and Directory entries. Found the problem in the SMTPA configuration, wrong mail router specified.

Always great to finish off the day with a win and a positive email.

Hi Xxx,

Our AS400 issue is solved quickly by Richard.
I really want to you know how happy I am about Richard's work.

He is very knowledgeable about AS400 system and can quickly pin point the
problem with no time.
I would like to say " Thank you very much for your help"

Best Regards,
xxxxxx xxxxxxxxxx
Senior UNIX System Administrator

I am not sure how this has happened, my day work of iSeries operations has become my night job and my night work of programming has become my day job.

~Richard

Patience is the companion of wisdom.  ~St. Augustine

Saturday, March 17, 2012

SNADS support call...

Yesterday, as I am pulling into the driveway coming from my contract job I got a support call from another company that I have started doing work for. I am a little tired programming all day but am up for a new challenge. The call as relayed to me involves a iSeries box partitioned and the customer is having trouble replacing Opticonnect with native SNADS distribution services to use SNDNETF.

I has been sometime since I have had to configure SNADS but I am up for the challenge. After refreshing myself with the IBM document, Configuring SNADS and Setting Up SNA Distribution Services I gave the customer a call.

The customer has some unique challenges in that the iSeries is disconnected to the network. She seems very knowledgeable on her situation but just needs a little directional help. I walked her through the IBM document and both of us come to the conclusion the distribution services is the problem area. I sent her the IBM document and she agreed that she could check the configuration and would call me back if needed.

This morning as I was going over my notes I realized I had not sent her the second IBM document with the Basic SNADS troubleshooting tips. I sent it over to her and below is the response I received.




What a great way to start my Saturday! I better get away from the PC or the dogs are going to drag me away, it’s time for the PARK!

Have a great day!

~Richard

Flaming enthusiasm, backed up by horse sense and persistence, is the quality that most frequently makes for success.  ~Dale Carnegie